When you create an account or use our services at koi baji, we collect certain information. This Privacy Policy clearly outlines how that data is stored, how it is used, and what rights you have.
Our Commitment: koi baji takes your privacy seriously. Your data is never sold to third parties, and all information is stored in accordance with international security standards.
This Privacy Policy applies to all services, websites, mobile applications, and related offerings on the koi baji platform. By accessing koibaji.org, creating an account, or using any of our services, you agree to this Policy.
Koi baji is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe transparency and trust are the foundation of a safe gaming experience — which is why our Privacy Policy is written in plain language, so you always know exactly what we do with your data.
If any changes are made before this Policy takes effect, koi baji will notify you via your registered email or through an in-platform notification. If you have any questions, feel free to contact our support team at any time.
Koi baji only collects data that is necessary to deliver our services properly and keep your account secure. The list below details exactly what types of information we collect.
| Type of Data | Reason for Collection | Required? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Notifications & Password Recovery | Yes | |
| NID / Passport | KYC Verification & Withdrawal | On Withdrawal |
| Payment Information | Completing Transactions | Yes |
| IP / Device | Security & Fraud Prevention | Automatic |
Koi baji collects your information through several channels. We are committed to keeping you informed about each method of data collection.
You provide information directly to us when filling out the registration form, submitting KYC documents, contacting customer support, or participating in promotional offers.
When you use the koi baji website or app, certain technical information is automatically collected via cookies, log files, and tracking pixels.
Limited data may be collected from payment gateways (bKash, Nagad, Rocket) and KYC verification agencies solely for verification purposes.
Koi baji uses the data it collects only for specific, defined purposes. We never use your information beyond what is necessary.
Clear Commitment: Your data is never sold or rented to advertisers, data brokers, or marketing companies.
Koi baji may share data with third parties in limited circumstances. The purpose and scope of any such sharing is strictly controlled.
Important: koi baji does not share your personal data with advertisers, data resellers, or unrelated third parties. All contracted third parties operate under strict confidentiality agreements.
Koi baji uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Koi baji follows the highest industry standards to protect your data. Our servers and data infrastructure operate in full compliance with international security requirements.
Personal data is retained for as long as your account remains active. After account closure, some data may be kept for up to 5 years due to legal obligations. It is then securely deleted.
Koi baji believes every user should have full control over their own data. Your key privacy rights are outlined below.
You can access the information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You may request an export of your data in a standard, portable format.
You can unsubscribe from promotional emails and notifications at any time.
To exercise any of the rights listed above, please contact our support team. We will process your request within 30 business days.
Koi baji strictly enforces an 18+ policy. We do not knowingly collect or store personal data from anyone under the age of 18. If we suspect that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.
If you are aware that a minor is using our platform, please notify our support team immediately.
Koi baji may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
If you continue using koi baji after any policy changes, you will be considered to have accepted the updated terms. If you disagree with the revised policy, please request account closure.
For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team. We typically respond within 3 business days.
Email: [email protected]
You can also reach us directly through our live chat support, which is available 24/7, seven days a week.
All your data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks. Every transaction and data exchange on koi baji is fully encrypted.
Identity verification is only required at the time of withdrawal. Documents submitted to koi baji are shared exclusively with our authorized KYC partner — never with any third party.
Koi baji never sells your personal data to advertisers or data brokers. This is a core policy and is explicitly stated in every partner agreement.
Enable 2FA on your koi baji account for an extra layer of security. An OTP is sent to your mobile during login or withdrawal to prevent unauthorized access.
View, update, or turn off marketing notifications at any time from your account settings. koi baji believes your data belongs to you.
Our dedicated support team is available around the clock for any privacy-related concerns or complaints. At koi baji, every question you have gets a prompt response.
Open a free koi baji account today — your data is fully protected. Welcome to the platform trusted by millions of gamers across Bangladesh.